This Refund Policy governs the refund process for services provided by Assistancegov.com related to the Electronic Travel Authorization (ETA) application.
Service Fee:
- Assistancegov.com may charge a service fee for assisting with the ETA application process.
Refund Eligibility:
- Service fees paid to Assistancegov.com are non-refundable, regardless of the outcome of the ETA application.
- Circumstances in which a refund may be considered include:
- Duplicate charges for the same ETA application.
- Charges made in error.
Refund Request:
- To request a refund, users must contact Assistancegov.com within [specific timeframe] of the payment date.
- Refund requests must include the transaction details and a brief explanation for the refund request.
Refund Processing:
- Refunds, if approved, will be processed using the original method of payment.
- Processing times for refunds may vary and are subject to the policies of financial institutions or payment processors.
Denied ETA Applications:
- If an ETA application is denied by the Canadian authorities, Assistancegov.com is not responsible for refunding the service fee.
- Users are responsible for providing accurate and truthful information during the application process to avoid potential application denials.
Changes to Refund Policy:
- Assistancegov.com reserves the right to modify, update, or change this Refund Policy at any time without prior notice. It is the user’s responsibility to review this policy periodically for any changes.
Contact Information:
- For questions or concerns regarding this Refund Policy or refund requests, please contact us at Assistancegov.com
By using our ETA application services, you acknowledge that you have read, understood, and agreed to this Refund Policy.